We want you to know and understand what you are purchasing. Read below for our terms and conditions.
First, a note about Privacy
Your information allows us to offer you certain products and services, including the use of our website, to fulfill our obligations to you, to customize your interaction with our company and our website. We generally store your data and transmit it to our website provider and CRM for processing. However, to the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services). If you no longer wish to receive communications from us, you may opt-out by clicking “update subscription preferences” at the bottom of any bulk email from us. We utilize third-party companies and individuals (such as payment processors, email providers and analytics and security providers) to help us provide services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf and are obligated to us not to disclose or use your information for other purposes.
Refunds for Web Purchases
For all purchases, you can request a refund within 10 days of purchase. For workdays, you are eligible for a refund after our initial consultation should you or our ownership decide our services are not the right fit for your needs.
Shipping and Fulfillment of Seasonal Items
Upon receipt of your purchase, you will receive an immediate email confirmation. Booking links for workdays and consults will arrive no later than 5 days after purchase. All other items will be delivered according to the terms listed under the specific item in our shop.
All online sales must be made by credit card or Paypal. Vivant Gardening Services (Vivant) accepts payment from the following credit cards: Visa, Mastercard, American Express and Discover. Acceptance of orders is subject to credit card verification procedures. We reserve the right to cancel an order if it does not meet our credit card verification standards. Once an order is submitted, Vivant cannot change, modify or combine an order or change a method of payment.
Terms and Conditions